![]() Working on being able to carry out courageous conversations will empower you to become more resilient the more you deal with these types of conversations, the better equipped you’ll feel and the easier it will be to focus on achieving the right outcomes, instead of worrying about whether your team member will like you after you discuss their need for performance improvement with them. Maintenance of relationships after talking about difficult issues.Using a step-by-step framework for tough conversations.Managing emotional and other difficult reactions. ![]() Whether you fear being accused of bullying, unfair dismissal, legal action or even just plain being disliked, it’s imperative that you become proactive in preparing yourself and developing your communication skills so that you’ll be communicating assertively and in a positive manner, to get the positive outcomes necessary. Like it or not, as a leader you’ll be having many conversations with many different people in the workplace, and being able to handle the difficult ones is essential to be a great leader. ![]() There’s a difference between being rude and getting across points that may be unpleasant, and leaders must keep this in mind if they’re going to have effective conversations about those tricky subjects. It’s only natural to fear those tough conversations in the workplace (and in life) and avoid them if possible – and if you can’t avoid them, you run the risk of not communicating clearly because you don’t want to come off as too ‘harsh’. When business leaders practice courageous conversations, they reap many benefits – and one of the biggest is increasing their resilience. ![]() Leadership is an attitude, and courage is an extremely important part of that attitude.īravery is also how you become more resilient as you tackle more of your fears and worries, you’re better equipped to handle them. You’ve probably heard the term ‘Courageous Conversations’ in your business circles, and you may be wondering just what this phrase means, and how Courageous Conversations can help you improve your leadership.Ī Courageous Conversation is, essentially, when you take control and carry out a difficult conversation (about poor performance, you’re scared of not being liked for what you say, etc.) with confidence and courage. Each of the 8 conversations is explored separately with time to action what is learnt over a 30 day period with delivery options of either face to face workshops leader led conversations or a combination of both.Įach conversation covers a highly specific topic and skill and is customised to meet specific business needs.Why improving leadership communication skills for maximum impact during difficult conversations makes you a better a leader: This initiative can be delivered in the way that best aligns with your culture and enhances the implementation of your business strategy. Learn more about the Actionable Platform we use to collaborate successfully with our clients in building high performance habits within their organisations. Integrating one small behaviour change into daily activities means lasting habits are built, bridging the gap between the coaching conversation and the desired outcome. This allows your people to turn learning into new behaviours. The shifting learning landscape means that the key to creating positive workplace behaviour comes from a responsive, flexible and continuous approach. Unfortunately, there are many examples of coaching conversations that lead to no change in behaviours at all. The common denominator is the focus on conversations as opposed to reviews, assessments, and evaluations. The topic of performance reviews and re-thinking the traditional way of doing them has been widely discussed since early 2015 and an increasing number of organisations have dismantled them completely, busily replacing them with “frameworks” like continuous conversations, critical conversations, great conversations.
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